RelayHealth - secure online connectivity solutions
Providers
RelayHealth secure online connectivity solutions enable providers to connect with other providers, patients, payers and pharmacies online to get secure access to computerized medical records. RelayHealth leverages the strengths of best-in-class revenue cycle management solutions, creating an unprecedented entity that processes more than 1 billion financial transactions annually via the power of the most advanced switch in healthcare.
RelayHealth operates its medical management software as a neutral partner in an open network environment and interoperates among all organizations, systems and solutions. We offer physician offices:
- Improved productivity, efficiency, and satisfaction with access to care among patients and staff
- An online business office that allows patients to access up-to-date account information and ability to pay their bills online
- Real-time access to insurance eligibility, address and credit verification
- Claims processing allowing providers and hospitals to connect easily with more than 1,800 payers nationwide
- Remittance advice that saves time and prevents manual data entry errors
- Electronic medical record software for statement processing that handles approximately 300 million patient documents annually for healthcare providers throughout the country
What Your Patients Can Do
Consult With Your Doctor
- Request advice (via a RelayHealth webVisit®) about non-urgent symptoms when it's most convenient for you
- Avoid telephone hassles and unnecessary office visits for minor problems
- Conduct quick and easy interactive medical interviews that gather key data about your symptoms and relay it to your doctor, reducing back-and-forth communication
- Realize stronger privacy and security compared to regular e-mail or the telephone
- Access sent and received messages at any time for easy, online reference
Renew Prescriptions
- Easily renew prescriptions with 24x7 online access to medical record software
- Request transmission of your prescription to your preferred pharmacy
- Reference medication information anytime, through medical record software
- View a list of all your current and past medications, through medical record software
- Specify your delivery preference (pick up or mail order—if available)
Schedule Appointments
- Request appointments even when the office is closed
- Specify preferences for days and times
- Cancel and reschedule appointments as needed
- Enjoy the convenience of online appointment reminders
Maintain a Personal Health Record
- Electronic medical records software, stores all your healthcare information in one secure place, including:
- Family health history
- Immunization records
- Names of previous physicians
- Other health consideration notes
- Upload files such as scanned lab results
- Conveniently access your personal health data at any time, from any computer with an Internet connection, when you use electronic medical records software.
- Maintain control over who has access to your health record—you decide.
- Ensure that everyone involved in your health care has up-to-date health information to avoid medical errors or miscommunications.
- Allow your care providers to access your Personal Health Record when they are responding to your messages, creating eScripts, or providing referrals.
- Electronic medical records software allows you to efficiently manage health records for yourself, your spouse, children or aging parents
Receive Lab Results
- Avoid phone tag
- Get results more quickly—with an accompanying explanation from your doctor
Request Referrals
- Submit requests even when the doctor's office is closed with medical management software
- Save time by quickly supplying the information your doctor requires
Access Medically Reviewed Information
- Read medically reviewed information covering a full range of healthcare topics
- Receive personalized healthcare reminders
- Access links to doctor-recommended information and Web sites
Call Dabbs Computer Consultants at (877) 450-4029 for more information.
