Providers

RelayHealth secure online connectivity solutions enable providers to connect with other providers, patients, payors and pharmacies online to get secure access to real-time information. RelayHealth leverages the strengths of best-in-class revenue cycle management solutions, creating an unprecedented entity that processes more than 1 billion financial transactions annually via the power of the most advanced switch in healthcare.

RelayHealth operates as a neutral partner in an open network environment and interoperates among all organizations, systems and solutions. We offer physician offices:

• Improved productivity, efficiency, and satisfaction with access to care among patients and staff
• An online business office that allows patients to access up-to-date account information and ability to pay their bills online
• Real-time access to insurance eligibility, address and credit verification
• Claims processing allowing providers and hospitals to connect easily with more than 1,800 payors nationwide
• Remittance advice that saves time and prevents manual data entry errors
• Statement processing that handles approximately 300 million patient documents annually for healthcare providers throughout the country

What Your Patients Can Do

Consult With Your Doctor

• Request advice (via a RelayHealth webVisit®) about non-urgent symptoms when it's most convenient for you
• Avoid telephone hassles and unnecessary office visits for minor problems
• Conduct quick and easy interactive medical interviews that gather key data about your symptoms and relay it to your doctor, reducing back-and-forth communication
• Realize stronger privacy and security compared to regular e-mail or the telephone
• Access sent and received messages at any time for easy, online reference

Renew Prescriptions

• Easily renew prescriptions with 24x7 online access
• Request transmission of your prescription to your preferred pharmacy
• Reference medication information anytime
• View a list of all your current and past medications
• Specify your delivery preference (pick up or mail order—if available)

Schedule Appointments

• Request appointments even when the office is closed
• Specify preferences for days and times
• Cancel and reschedule appointments as needed
• Enjoy the convenience of online appointment reminders

Maintain a Personal Health Record

• Store all your healthcare information in one secure place, including:
  • Family health history
  • Immunization records
  • Names of previous physicians
  • Other health consideration notes
  • Upload files such as scanned lab results
• Conveniently access your personal health data at any time, from any computer with an Internet connection.
• Maintain control over who has access to your health record—you decide.
• Ensure that everyone involved in your health care has up-to-date health information to avoid medical errors or miscommunications.
• Allow your care providers to access your Personal Health Record when they are responding to your messages, creating eScripts, or providing referrals.
• Efficiently manage health records for yourself, your spouse, children or aging parents.

Receive Lab Results

• Avoid phone tag
• Get results more quickly—with an accompanying explanation from your doctor

Request Referrals

• Submit requests even when the doctor's office is closed
• Save time by quickly supplying the information your doctor requires

Access Medically Reviewed Information

• Read medically reviewed information covering a full range of healthcare topics
• Receive personalized healthcare reminders
• Access links to doctor-recommended information and Web sites

Call Dabbs Computer Consultants at (877) 450-0029 for more information.