New Technology, Old Fashioned Service
Customer Support Help Desk
Help Desk News and Updates: February 2006
Thursday, February 02, 2006
Encoder Pro Update for Lytec 2005 and 2006
The latest version of Encoder Pro has just been made available to us. It will be bundled with Service Pack 3 (see announcement below) later this month, but if you need it sooner, call us. We have a copy we can distribute to our customers now.
Wednesday, February 01, 2006
Encoder Pro 2006 -- Announcement from the Programmers
Per-Sé Technologies (formerly NDC Health) sent us this announcement moments ago:
"We understand the importance of keeping your code sets as up to date as possible, and we are working diligently to provide the latest code set updates as quickly as possible. Our code supplier has recently informed us that due to CMS formatting changes with certain code types and the new addition of F codes in the product, we will need to distribute a new Encoder Pro application (both integrated and stand alone) in order for these latest changes to be correctly handled. Those customers who have an earlier 2006 version of Encoder Pro will be able to download the update from the Knowledgebase by early next week. This new Encoder application will also be included in Service Pack 3, which is currently scheduled for availability on or about 2/17/2006."
"We understand the importance of keeping your code sets as up to date as possible, and we are working diligently to provide the latest code set updates as quickly as possible. Our code supplier has recently informed us that due to CMS formatting changes with certain code types and the new addition of F codes in the product, we will need to distribute a new Encoder Pro application (both integrated and stand alone) in order for these latest changes to be correctly handled. Those customers who have an earlier 2006 version of Encoder Pro will be able to download the update from the Knowledgebase by early next week. This new Encoder application will also be included in Service Pack 3, which is currently scheduled for availability on or about 2/17/2006."
